At Alvar Fresh, we want you to be completely satisfied with your purchase. We follow strict hygiene and quality standards, but if you face any issue with your order, our Refund & Return Policy ensures a fair resolution.
Returns
- Returns are accepted only if the product delivered is damaged, defective, leaked, expired, or incorrect.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Return requests must be raised within 3 days of delivery by contacting us at [your email/phone].
Refunds
- Once the returned product is received and inspected, we will notify you regarding the status of your refund.
- If approved, the refund will be processed within 7–10 working days to your original method of payment.
- Refunds will not be issued for items that are opened, partially used, or not in their original condition.
Replacements
- In case of damaged or wrong items, we will offer a replacement free of cost (subject to stock availability).
- If replacement is not possible, a full refund will be issued.
Non-Returnable Items
- Opened or used food products.
- Items purchased during special offers or discounts, unless they are damaged or defective.
How to Initiate a Return
- Contact us at [your email / phone] with your order ID, details of the issue, and product images.
- Our team will verify your request and arrange reverse pickup (where available) or guide you on how to send it back.
- After inspection, we will process your refund or replacement.
Need Help?
For any queries about returns or refunds, please contact us: